Help Centre › Automation

Comment → DM on Instagram

When someone comments a word like INFO on your reel, they get a DM instantly.

Customer comments“INFO” on your reel
Reply under the comment“Sent you a DM! 📩”
DM with detailsinstantly, 24×7
New leadin your lead sheet
① Automation → Instagram → Comment → DM .
① Automation → Instagram → Comment → DM.
  1. Automation → Instagram → Comment → DMAdd a new Comment → DM.
  2. Which posts or reels?Choose posts, or leave empty for all posts (paid plans).
  3. Which words in the comment?For example INFO, PRICE, LINK. Leave empty to reply to every comment.
  4. Reply under their commentWrite up to 3 versions — one is picked at random so replies don’t all look the same.
  5. Private message (DM)What they receive in their DMs. Add a link or ask a question.
  6. Switch it onThen write “Comment INFO” in your caption.
Instagram allows one DM per comment, within 7 days. When they reply to it, your instant answers and chatbots take over.
The Comment → DM editor: steps on the left, a live preview of the comment reply and the DM on the right.
The Comment → DM editor: steps on the left, a live preview of the comment reply and the DM on the right.
PlanComment → DM
Free5 posts · 1,000 DMs a month
Insta DM and aboveAll posts & reels · 10,000+ DMs a month

Set up comment → DM ↗

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