Inbox: reply, assign and close chats

All WhatsApp and Instagram chats in one place.

• Open / Replied / Mine / Unassigned — tabs to find the chats you need.
• Assign — choose a team member at the top of the chat so the customer talks to one person.
• Pause bot — stop automatic replies in this chat while you talk.
• Saved replies — answers you use often, in one click.
• Internal note — a note only your team can see.
• Close — when the conversation is done. It opens again if the customer writes.

Open Inbox ↗